Get in touch
A real person reads these.
Send us a message
Tell us which site you are working with and what you expected to happen. It saves a round trip.
Or just email
hello@presshand.com reaches the same place. We answer within one working day, usually sooner.
Before you write
Two things solve most problems on their own:
- “It says I am not logged in, but I am.” Your WordPress has two address settings and they probably disagree. Go to Settings, then General, and make sure both start with https.
- “I logged in and saw no approval screen.” WordPress dropped you at your dashboard. Go back to PressHand and press “Open the approval page” — you are logged in now, so it goes straight there.
Refunds
You get the source code the moment you pay, so we cannot refund a download — we would have no way to take it back. Before you download, a full refund any time, no reason needed.
If you were charged twice, or PressHand genuinely cannot work on your setup and we cannot fix it, we refund you either way. Email hello@presshand.com and say what happened.
Not sure whether it suits you? Write and ask before you buy. Tell us what you want it to do and what your sites run on, and we will tell you honestly — including when the answer is no.
Selling PressHand yourself
We are not selling a resell licence at the moment. If that is what you need, email hello@presshand.com and we will talk it through — it is a conversation, not a refusal.