Get in touch
A real person reads these.
Send us a message
Tell us which site you are working with and what you expected to happen. It saves a round trip.
Or just email
hello@presshand.com reaches the same place. We answer within one working day, usually sooner.
Before you write
Two things solve most problems on their own:
- “It says I am not logged in, but I am.” Your WordPress has two address settings and they probably disagree. Go to Settings, then General, and make sure both start with https.
- “I logged in and saw no approval screen.” WordPress dropped you at your dashboard. Go back to PressHand and press “Open the approval page” — you are logged in now, so it goes straight there.
Refunds
You get the source code the moment you pay, so we cannot refund a download — we would have no way to take it back. Before you download, a full refund any time, no reason needed.
If you were charged twice, or PressHand genuinely cannot work on your setup and we cannot fix it, we refund you either way. Email hello@presshand.com and say what happened.
Not sure yet? Take the free audit above, or start on the free hosted plan. That is what they are for.
Selling PressHand yourself
The Agency licence lets you rebrand it and sell it to your own clients. If you want to talk it through first, email hello@presshand.com.